Emerson Oliver Estate Agents

Recently our Eltham property was sold through Emerson Oliver and we would sincerely like to thank the Agency for their professional friendly approach, and, sound advice leading up to and during the sale.  They were always considerate of our requirements, happy to advise and constantly updating us on the latest inquiries and inspections. Visits were always pre-organised and working in with our schedules.

The photographic display, in the agency window, on the Internet and in publications, was excellent and showed the richness, diversity and character of the property.

We particularly enjoyed the comradeship between John, David and Sheryl and felt they were all working together, as opposed to competing with each other, to ensure we achieved the best possible results.

The door was always open to any concerns or inquiries we may have had and Lee was very helpful in ensuring we never waited long for a reply.

The selling of our house was quick, painless and resulted in a very satisfactory monetary gain.

Thank-you to the team at Emerson Oliver.


G & A Edwards


To John, Sheryl, David & Lee

Thank you all for your amazing effort in selling our house in such a short time.  Michael, I and the boys were thrilled.

"You don't have to be big to be great."

Many thanks
Di Trucano 
Dear David, Sheryl & John
You are a miracle worker! Firstly, you sell our house for a price we wouldn't have dared dream about we could get. And then you find our dream home for a price we can afford. "Thank you" seems so inadequate, but thank you sincerely, particularly for our care, your encouragement , your optimism, your calmness (which we needed!) and the empathy and skill of both you and your staff.

Yours sincerely, Karen and Graeme Tepper
To Whom it may Concern

After three and a half wonderful years in Melbourne and two beautiful daughters born here, we decided it was time to move back to New Zealand.  In this short amount of time our lives had changed so much and the move home seemed so much more daunting.  The biggest aspect was selling our home - the family home we had with our children.

We decided to interview a number of real estate agents before making our decision and that was how we met David & John of Emerson Oliver.  What a breath of fresh air!  Funny, easy going but above all professionals who cared about our family and making the sale process as easy and enjoyable as possible while ensuring we got the right price.

After two and a half short weeks we had sold the house - it was all too easy, all too enjoyable!!  We have been informed about the process whenever any uncertainty by us as to how the process was progressing.

David and John, we can't speak highly enough of you!  Thank you for such an enjoyable end to our Melbourne experience. 


Paula & Greg Pollock


Dear David,
Many thanks for facilitating the rapid sale of our house. We appreciated your attention to detail in preparing both the brochures and signboard for the marketing of the home. In addition, your professionalism in dealing with us and the fact that we did not have to deal with multiple agents meant that there was minimal intrusion into our already chaotic life.

Brenton and Anne-Marie Daw.
Dear John & David

Both Ewen and myself would like to thank both of you for the excellent job you did in selling our property.  Like many home owners who may be contemplating selling their homes we were overwhelmed with all that was required to be done.  From our first moment of contact with yourselves (Emerson Oliver) you helped calm our nerves and allayed any fears that we may have had.

Both of you explained the course of action required in selling a home in a very professional and friendly manner.  Not only that - you provided us with a true estimation of our homes worth and stated your committment in achieving this.

We never felt like just another number on your books - you and your firm was accessible to us at all times - holding our hand so to speak.

We were absolutely delighted with our selling price - something that was achieved in 2-3 weeks.  We would also like to add that we sold at a prices that other agencies thought impossible.

We sincerely wish you and your firrm every success.  Keep going with 'the personal touch that you give so well' and we are sure that you will succeed well into the future.

We personally cannot recommend Emerson Oliver highly enough!


Debbie & Ewen MacDonald


Dear David

Thank you most sincerely for your efforts in the successful sale of our home.  You were a delight to work with and you delivered fully on all of the commitment which you gave us.

You discovered the individual character of the property and from that created an exciting selling proposition which you then expressed in an impressive range of high impact elements: an exceptional display board; clear compelling and attractive print advertisements; excellent brochures and window display photographs, and an Internet presence which succeeded in getting the right people to the property.

Photography and good graphic design were central to your success in this sale and are an important differentiator of Emerson Olivers' service offering in the marketplace.  The shoot which you organised (and personally directed) delivered the shots needed to express the 'Jacka House' concept with the required impact and appeal, from many different angles.

The full disclosure proposal which you prepared for us allowed us to make an informed choice to use Emerson Oliver.  It created a realistic expectation of the quality service that we would receive, and it provided an accurate estimate of the property's value (which lined up almost exactly with a sworn valuation which we had obtained in the preceding week).

You personally conducted inspections of the property, and your open and honest debriefings kept us abreast of developments.

You also took us through what was the most impressive close to a house sale that either Heather or I have seen - transparent, forceful but scrupulously fair and honest, and you pushed to the fullest extent possible to achieve a price which came in just above the median sworn valuation price.

This was an excellent outcome, David, paticularly given the added complication of the heritage, vegetation and property development overlays which were revealed by the s32 search after offers had been made.

Thank you once again for your ability, integrity and tenacity.  'The Jacka House' is far from an average house and in lesser hands, the outcome would in all probability have been far less satisfactory.

A job well done.

Yours sincerely,

Heather & Michael Sheffield


Dear David

Although belated, I am writing to express my sincere appreciation for all of your support and guidance during the selling of our family home - 'Somewhere-In-Tyme'  last year.  As you would no doubt remember, we placed our home on the market during a particularly difficult and challenging time in our lives.  Your sensitivity to our situation, and the way in which you advised and guided us, was exceptional.  We felt confident, and we took comfort in the fact that the selling of our much loved home and property, was obviously in capable and trustworthy hands.

David, your advice, your integrity, your marketing strategies, and your creative advertising flair: together with John Oliver's auctioning talents, and your support staff, were instrumental in us achieving such positive real estate outcomes.  We will be eternally grateful for your professionalism.

With grattitude and appreciation.

Sincerely yours
Professor Marcia George FRNCA 
Dear David, John & Sheryl

Thanks to you all, the efforts of selling our house were made easy.  Useful suggestions as well as professional services helped result in the outstanding sale of our home within one week.

As soon as our house was listed with you, we recall telling a friend, who is local to the area, that our agents were Emerson Oliver to which the reply was "they only sell good quality homes".  it was intended as a compliment to ourselves and that we must have a nice home, yet felt that their sentiments were the same as ours - that Emerson Oliver is known as a respected and professional agency with a very honourable reputation.

We were happy to think we had chosen well with our choice of agent and we were delighted with the personalised service we received.  Any stresses we anticipated from selling our house were alleviated by the efficiency and professionalism of all involved and recommended by the agency.  We would especially like to thank David who was instrumental in negotiating the outcome of our successful sale.

Thank you for exceeding our expectations.

Best regards,

Kim & Kelly Parisi


Dear Sheryl

On behalf of my brother and sisters, I would like to thank you for the amazing result achieved on the sale of our late father's home.

Your care and the attention you provided throughout the entire sale process was first class and reflects quite brilliantly on you and the other office staff with whom we had contact.  Please pass on our thanks to them also.

I would be more than happy to provide a first hand account of my experience with you and your company should the need arise.  Feel free to provide my contact details to any prospective client/s as required.

Again, many thanks for a super outcome.

Kind regards,

Martin Hodgson


Dear David & John

What a great outcome on the sale of our land in Wattle Glen.  We would sincerely like to thank you both for the extra effort and commitment you demonstrated when we faced some major roadblocks with the sale.  You went above and beyond what we expected and we are genuinely grateful for your professional advise and dedicated service.

Having now been on both sides of the fence with buying and selling through your agency we highly commend the way you treat both parties and endeavour to obtain the best outcome.  Your depth of local knowledge and expertise in designing an appropriate marketing campaign for the property paid dividends.  You kept us well informed of buyer interest and provided a truthful estimate of the market while continuing to seek top price.

Having had a previous bad experience when selling through another agency, it was refreshing to receive personal service from the Directors and old fashioned customer service.  Well done!


Greg and Melanie Luck


To David and all staff at Emerson Oliver
A huge thank you for the effort you all put into selling our home. We would especially like to thank Justin and Greg for their patience and persistence and hope that their stress levels have returned to normal. All the best for the furture.

Tony, Judy and Duncan O’Conner
Dear David & Sheryl,

I am writing this letter to both of you as an expression of my sincere appreciation for the way in which you dealt with the sale of my home in August 2007. As you know, it was an emotional sale but you both guided me through it with your expertise and friendship.

I feel like we became friends over this short time and always felt that I could call either of you at any time. The response to the open houses was fantastic as was the end result. Your honesty was something that stood out from our first meetin and I felt completely confident in passing over my house to your company for sale.

It was a pleasure doing business with you both and I have no hesitation in recommedning you to other potential clients in the same way as that you were recommended to me by a mutual friend.

I am sure that your business will continue to grow and I wish you both the very best for the future and will drop in when i am next visiting beautful Eltham.

With Kindest Regards
Yours sincerely

Jenny Sifonios



Dear David

Phil and I would like to thank you and your team at Emerson Oliver for the efforts you put into selling our house. It was very reassuring for us knowing that everything you had planned from advertising through to solicitors was taken care of as agreed. Especially as we were interstate during all of this progress. We were thrilled with the outcome and are glad that we trusted you and your team to sell our house with such a successful result.

Helen & Phil Shaw



Dear David & Sheryl,

Thankyou for your enormous support of our year 12 benefit concert "raise the roof". We very much appreciated your attendance on the night to conduct the auction - earning us LOTS of money! We also thank you for donating the promotions board. Thank you again for your generous support.

Your sincerely,

Year 12's

Iavanhoe Girls Grammar School



Dear Sheryl, David and staff,

Thankyou for all yourhelp and support over the years. 2007 has been a good year for us, in no small part due to your professionalism. Thanks for everything, have a wonderful 2008!

Kind Regards

Sheena & Barry



Dear David,

Thank you one again for all your assistance & patience in showing us this home. I still cannot believe it's ours!

All the Best,

Eve



Dear Sheryl,

Just a small token of our appreication for your had work in selling our home. Thankyou for taking all the worry away and making the process such an easy one for us. You and David are the consumate professionals.

With many thanks and kind regards

Sue O'Connell



Dear David & Sheryl,

We wanted to let you know how happy we have been with your services in both buying our land and selling our home. We felt that you treated us with the utmost respect and demonstrated a high level of integrity, which was very refreshing! We felt that you were transparent in your actions and that you were honest and diligent in all respects. We could not believe how quickly you sold our home, and at a price that we had really only dreamt of achieving.

The quality of your advertising, photos and brochures was impressive and we felt that you advised us well on how to conduct the sale. We also appreciated being kept informed at all stages of both buying and selling, and that this was done face to face. It was great working with two people who were so personable and clearly dedicated to their company.

We wouldn't hesitate to recommend Emerson Oliver to our family and friends, and that is the best endorsement we could make that reflects our appreciation and respect for your services.

Thank you so much!

G & E Little



Dear David & Sheryl,

Our apologies for the delay in sending you a message, we have been so busy since moving.

We just wanted to thank you sincerely for all your wonderful guidance in selling our home. As you know it was quite a diffucult decision to sell for us, given the outstanding architecture of our home and the true beauty of the area.

From the day you first visited us you were always honest and up front. These qualities were what we were seeking in an agent, and quite rare to find. Similarly, during the marketing and sales period, you kept us informed, you were hands on, you backed your judgement based on your experience and never palmed off queries to anyone to solve, you personally always got back to us. It was this level of trust, honesty, experience and openess that was a source of comfort for us in times when we felt unsure or nervous.

We cannot thank you enough for the wonderful outcome you achieved. We would recommend Emerson Oliver to anyone wishing to sell their home in the Eltham & District area.

 

Yours sincerely

D & M Askew